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                       <h1 class="refund_h1">Refund Policy</h1>
                       <p>Cognisess is pleased to offer an unconditional 30-day money back guarantee per product.</p>
                       <p>Quite simply, if you are unhappy with our products within the first 30 days you may cancel at any time and we will refund in full the price of the subscription. If on a later date you choose to buy another license for the same product, this will not be subject to a refund request.</p>
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                       <h2 class="refund_h2">Cancellation of a subscription</h2>
                       <p>You may cancel your subscription at any time by contacting customer support. A cancellation will be processed within three business days from your request, and will be considered from the day of request.</p>
                       <p>Payment for the month that has already started is non refundable. Cancellation will take effect from the start of the following month. For example: If your license renews every 5th of the month and you cancelled your subscription on the 18th of the month. Cancellation will take effect from the 5th of the following month.</p>
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                       <h2 class="refund_h2">Transfer of Funds Between Accounts</h2>
                       <p>Cognisess does not transfer funds from one subscription to another for any reason.</p>
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                       <h2 class="refund_h2">Billing Information </h2>
                       <p>It is your responsibility to keep valid contact and billing information on your subscription. Cognisess will continue to send information regarding your subscription in accordance with the contact information you have provided.</p>
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                       <h2 class="refund_h2">Failure to Process a Payment Policy</h2>
                       <p>Cognisess will be forced to block access to its services if it cannot successfully process a payment.</p>
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                       <h2 class="refund_h2">Further information</h2>
                       <p>If there is any information you can't find on our web site or that we have not included here please email the <a href="#">support</a> team.</p>
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                       <h2 class="refund_h2">Note</h2>
                       <p>Cognisess products NOT purchased directly from Cognisess are not covered by this policy and therefore may not be returned directly to Cognisess. Such purchases are subject to the return policy of the party from whom the product was purchased. </p>
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